Copyclik Copiers realise that the office equipment supplied is only as good as the service provided which is why we spend the time to listen to every clients requirements and agree to provide them with a bespoke service which will ensure your business is fully supported thus allowing us to provide you with service outside the normal office hours should it be required.
We offer a high level of customer service ensuring that we understand the importance of prompt and efficient copier support and service. Our dedicated engineers ensure that our clients receive long-term reliability of the equipment supplied.
Our customers can be confident that all solutions, both hardware and software are supported by a team of experienced, qualified engineers. Our knowledge and expertise are continually refreshed and improved we also hold spare parts and consumables to ensure an efficient response.
Our support are easily contactable and our managers can available to all our clients existing and prospective to discuss any issues or concerns, thus giving you a quick decision where needs be..
Copyclik customer service is there to provide you with professional service at all times…
Our Commitment to Our Clients
Response Time Guarantee
We offer our clients a timed response to your request for a service engineer.
Four hour service calls.
We are trained and can offer an over the phone remedy wherever possible allowing us to provide a more efficient service.
Training can be provided for your members of staff free of charge for all new and upgraded equipment installed.
The engineers are trained in house along with manufacturer training programmes.
All service calls are booked and monitored allowing us to ensure we deliver the best service to our clients as agreed within the service agreements.
Planned Preventative Maintenance
We offer our clients PPM visits helping to ensure the equipment runs smoothly with less faults occurring.